Automotive Service Advisor

Tyler's Toyota, Buick, GMC

Is pleased to announce we have an immediate opening for an experienced Service Consultant. We are a multi-line vehicle franchise with a 50+ year heritage proudly serving Mt. Vernon, IL and Southern, Illinois. Tyler Toyota Buick - GMC recently finished a multi-million dollar renovation including new service drives and increased our service capacity. We offer a fun, positive work environment, competitive pay and a career path with room to grow.
Automotive Service Advisor
Job Requirements
Previous experience as a service advisor/writer is preferred. Reynolds and Reynolds knowledge a plus but not required. Proven record of achieving exceptional customer satisfaction. A high degree of ownership and accountability with the ability to prioritize effectively. A high degree of integrity and professionalism with excellent communication skills. Above average energy level with the ability to work in a competitive environment. High School Diploma or equivalent. Valid in-state driver's license.
Job Responsibilities:
Greeting customers promptly.
Obtaining customer and vehicle information.
Clear reporting vehicle symptoms as described by the customer.
Determining and recommending needed maintenance based on age, mileage and vehicle's history.
Preparing a complete and accurate estimate of cost for labor and parts.
Monitor the progress of each vehicle throughout the day, and updating customers frequently.
Verifying that the final invoice reconciles with the work performed on the repair order.
Pay Plan Commensurate upon experience.
Please E-mail resume to:

Greg Krahn
Parts & Service Director
Tyler's Toyota, Buick - GMC
Mt. Vernon, IL

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